We call ourselves ”The ALZCARE People” because of our on-going commitment to help the families of those who suffer with Alzheimer’s disease and other dementing illnesses. The company is Alzheimer’s Care Home Referral Service, LLC. We are not trying to be all things and providing all services for elders seeking or needing care homes. We focus on and specialize in this one area because it is so crucial to find the right place for your loved one. Our founder and Manager is David Wylie. He served for a number of years as a minister in the United Church of Christ. It was there that he first encountered families struggling with the tragedy of Alzheimer’s. Eventually he chose to specialize in this field. Starting in 1988 he took a position with the San Francisco Bay Area Chapter of the Alzheimer’s Association. In 1994 he founded Residential Care Placement Services as a local San Francisco Bay Area Service. Alzheimer’s Care Home Referral Services is the next evolutionary step in meeting the particular needs of Alzheimer’s/dementia patients and their families. Our Mission is simple and straight-forward: “…to assist families and professionals in finding the best care homes for persons with Alzheimer’s Disease and related disorders when those persons can no longer be cared for in their own homes.” Our Key Values in the process of helping families and professionals are: “Integrity. Referral agencies are in an unusual situation. Our primary clients—the person being placed and their family, do not pay us. Rather, we are paid by the care homes. We acknowledge the dilemma inherent in this situation and commit ourselves to unbiased work on behalf of the most vulnerable person in this process, the person with the dementing illness—always putting their needs and wellbeing as the first priority in the selection process. Dignity. Dignity in the form of respect for the individual who is being placed and the life they have lived as well as the life they have yet to live. And respect for the pain and pressure experienced by family members who have accepted the responsibility for the placement decision. Communication. We acknowledge that quality communication can be a problem in the best of circumstances. It is always much more of a challenge in situations where participants are stressed, pressed for time and often dealing with unwanted, unfamiliar and uncomfortable issues. We accept the challenge of ensuring clear communications between the parties involved to the greatest extent possible, in order to assure the best possible outcome for everyone.”
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