The purpose of ALZCARE is clear—to help our clients find the very best Assisted Living Care Home options for their loved one who has a dementing illness such as Alzheimer’s disease (see Who We Are). In order to accomplish this ALZCARE is constantly gathering detailed information about Assisted Living Care Homes across the United States. When you contact ALZCARE (by Phone, Online Form, etc.) we begin collecting information about your situation. The information we ask of you serves numerous purposes, but four of the most important are: Each placement process that we assist with is unique and will diverge in minor or significant ways from our general procedures. But the basic process is to use the Prospective Resident Profile to identify the Assisted Living Care Homes that best match your needs. We then communicate with those care homes to confirm their services, interest, space availability and so on as appropriate. This process can take as little as a few hours and as long as a few weeks, depending on many factors. But we always strive to meet the timeframe that you have identified in your Profile. Once the best matches have been identified and confirmed we supply them with your contact information (unless you instruct otherwise) and you with their contact information. Over the coming days and weeks (depending on your urgency and schedule) we will work with you as you set appointments and begin reviewing and evaluating the different homes. Along with their contact information we also supply you with guidelines and checklists to guide you in the evaluation process. It is usually, but not always, the case that our clients are satisfied with the options we provide. If for some reason we did not manage to provide you with care home options that you found acceptable we work with you to find out where the problems or discrepancies were and to correct them in the next round of referrals. Once you do find the best match for your loved one we help you further with guidance in making the actual move and transition.
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